Miss Jeffers, head of window dressing at McGuire's, a large Manhattan department store, is retiring, and the natty but tightly-wound Mr. Finch will choose between two employees to take over her position. One is Sloan Van Doren, a young ambitious woman seemingly from an upper-crust background who is dating a rich jerk; the other is Jake Dooley, a handsome, single, laid-back guy who seems to take nothing seriously. The two meet on occasion in the mornings when they both have friendly interactions with Mac, the lowly but upbeat window-washer. They also both chat regularly with Rita, the women's restroom attendant who treats both to them almost like her own children. As December begins, Finch pits the two against each other: each week until Christmas Eve, both will come up with holiday window displays, and whoever's work generates the most sales will get the job. For the first display, Sloan stays up all night creating an elaborate design, while Jake waits until morning and dashes an idea off on a napkin. To Sloan's dismay, Finch likes Jake's idea better, and the rivalry ramps up a bit. (And if you don’t want [SPOILERS], stop reading here and just know that, as in all Hallmark movies, love and Christmas conquer all.)
But soon we learn more about these two. Sloan actually comes from a working-class family (she made up her last name to sound tonier) and Rita the washroom lady is her mother—though Sloan has told no one, not even her boyfriend. Jake is temporarily homeless and sleeps in a bedroom display at McGuire's and only Mac knows. Of course, romantic sparks begin to fly between the two, tempered by the fact that they are both pursuing the same job. It's a Hallmark Christmas movie so we know they'll wind up together, and the job thing will work itself out. But this feels a little smarter than the average TV rom-com. The dialogue is a little sharper and snarkier than usual; my favorite line is Finch to Sloan: "Is there no end to your gratuitous pleasantries?" The characters are nicely developed; most of their secrets are revealed by the halfway point, but the reveals themselves are fun. In the opening shot, we see Jake enjoying a wake-up moment on what we assume is his midtown balcony, but we discover later that he was actually standing on a department store balcony near where he sleeps. We see Rita interact with Sloan a couple of times before we realize they are mother and daughter.
But what really sets this above the norm is the acting. Chyler Leigh (a regular on Supergirl) comes off as a little more vulnerable and sensitive than most Hallmark heroines—she's always likeable even when she's being snarky. Paul Campbell (from the Knight Rider reboot) is cute, and as whimsical as Hallmark heroes are allowed to get, lest they come off a little too fey. Naomi Judd is fine as Mama Rita, and Matty Finochio—whom I've never seen before—is particularly fun as the fussy, pompous Finch. There’s a running gag involving "terdunkin," or turkey deep fried in Dunkin' Donuts batter. I admit to a soft spot when it comes to movies set in department stores (the Marx Brothers' THE BIG STORE, the 80s Christmas movie EBBIE), and as a kid, I fantasized about being trapped in a department store overnight and having to sleep in one of the furniture display rooms, so the movie may have charmed me more than it will the average viewer, but it’s definitely worth a shot for Hallmark fans. (Pictured at top left are Campbell, Finochio and Leigh) [Hallmark]
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When I think "trapped overnight in a department store," I think of the Twilight Zone's "The After Hours" episode ("Come off it, Marsha.") or Richard Peck's Secrets of the Shopping Mall.
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